- Goods will be shipped immediately upon clearance of payment. We ship five days a week.
- Postage within the UK and NI with Insurance and Gift Wrapping is free of charge
- For deliveries outside the UK the cost will vary according to the weight and destination of the parcel. If you are ordering from outside the UK, please contact us prior to purchase.
We accept most leading Credit Cards (excluding American Express). All charges are in GBP Sterling and will show on your bank statement from Richard Randall Ltd in GBP. You can also pay for your order by PayPal, cheque, or cash we accept payment in Sterling, US Dollars and Euros. Alternatively you can call Farringdons on 020 7242 2040 and submit your order by telephone. Or email us at
We welcome layaway payments. A 20% deposit (including shipping) is required. We also require completion within 6 months. If goods purchased on layaway are later returned, or , in the meantime, the customer changes their mind, a 20% restocking administration fee is applied.
If for any reason you are not happy with your purchase we will give you a full refund (exclusive of shipping charges). You must notify us by email or telephone within 7 days once you receive the item on (UK) 020 7242 2040. Items must be returned fully insured for the price paid, in the same condition as dispatched, in the original packaging, without any alterations or damage and with your sales receipt. Returns or credits will be processed within 3 days of receipt and inspection of item(s). We will confirm receipt of the returned item(s) and completion of the refund, by email. If the item has been misrepresented you will get a full refund including shipping